Booking Procedure

Right from the confirmation for booking till final delivery, there are several steps involved.

Indenting

Customer wishing to avail our services shall book their cargo by placing an indent with us. Through this document customer confirms the transportation of cargo through Samir Shipping. The indent is a document mentioning the origin, destination, type of cargo, contents, weight, expected date of requirement at the loading point, service type and payment mode. There are four types of services, viz, Terminal – Terminal, Door – Terminal, Terminal – Door and Door – Door.

Receipt of Cargo

As soon as the indenting procedure is completed, Samir Shipping will intimate the client about the exact date and time for collection of cargo by way of a document known as ‘Intimation for receipt of cargo’.

Customer will ensure that all packing conditions are satisfied before handing over the cargo to Samir Shipping. The cargo will be collected at the specified point depending upon the type of requested service.

Customer will give complete details of the cargo through a document known as ‘Goods Forwarding Note (GFN)’. GFN is a pre-printed form and is supplied to customer at the time of booking of goods.

Customer is obliged to declare the type and nature of goods, number of packages, Container wise, package wise details of cargo and weight, date of stuffing, Full addresses of both the booking customer and also the destined person / entity, type of desired service and mode of payment, signature and seal of the customer.

Documentation by Samir shipping

our trained staff will assist the customer in filling up the forms and documents in an accurate manner. Samir Shipping follows stringent checks and balances mechanism spread across all departments to ensure 100% quality in delivery of services to clients.

You can witness this quality at any stage of interaction with us. Some of the documents used in external environment are – Loading / movement programmes, memos etc used in Rail terminal operations etc.

Handling of cargo

Samir Shipping will arrange for careful handling of cargo at all stages such as collection, transportation by different modes and at the time of delivery also. Our staff and vendors are well trained to ensure that each and every guideline issued by the customer is followed in totality. They are also trained to keep the customer updated on a regular basis in this regard.

Transportation of cargo

Usually first and last miles are connected by road mode and in between rail mode is used for transportation of goods. We move your goods with extreme care in our own specially designed container freight train rakes on Indian Railways Network.

We have a dedicated team of Rail Operations Professionals for continuous monitoring and managing the freight services to meet the dead lines. We have many different types of containers for carriage of different types of goods

Delivery Schedules

Process of Delivery of Goods at destination starts after arrival of their goods at the pre determined delivery point. For all types of mode of payments the customer shall surrender IWB to Samir Shipping. For ‘to pay’ mode, pre surrender of IWB is mandatory for delivery of goods.

All delivery schedules are finalized with the consent of the customer at the time of booking itself. Customer is obliged to acknowledge about the receipt of the goods and their condition at the time of delivery of goods under their seal. The liability of Samir Shipping as carrier of goods ceases upon receipt of this original IWB along with the endorsement of the client.