Quality Policy

Since of our establishment, quality has been the most essential factor for our organization. Professionalism, safety and satisfaction are our management philosophies, which we follow throughout out our business operations. With our vast experience, innovation and commitment of timely execution has made us one of the renowned and trusted integrated transportation solution providers in the country. The main objective of our organization is to offer efficient supply chain to our coveted clients that further assist us to deliver excellent customer service at affordable price.

Basic guidelines of our quality objective are as follows:

1. Enhance client's satisfaction in terms of quality services and responsiveness

2. Ensure timely clearance and delivery of the cargo

3. Error free documentation.

The business objectives of Samir Shipping Services are

1. Meet and exceed our external and internal customer's quality, schedule and cost requirements, and applicable regulatory requirement.

2. Work to our approved Quality Management System and continually improve the effectiveness of the Quality Management System to enhance customer satisfaction.

3. To carry out regular reviews of the Quality Management System to ensure it is continuing suitability and effectiveness in meeting requirement of quality services.

4. Train and develop our staff to build a highly efficient cost effective team.